Clean fit for private deployment
Current
Deployment review
Zammad can sit behind the EdgeFrame gateway without changing the way teams ask, draft, search, or automate work.
Structured helpdesk system
Preview
Open-source helpdesk and customer support system for structured ticketing across email, chat, phone, and social channels.
4.5
out of 5
Current
Deployment review
Zammad can sit behind the EdgeFrame gateway without changing the way teams ask, draft, search, or automate work.
Updated
Architecture note
Model routing, access controls, and audit trails matter more than the app shell. This gives the interface a strong base without sending work to rented APIs.
Information